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The Technical Assistance (TA) Center
Our Hub for System Change
The CIS Technical Assistance (TA) Center is the backbone of our work to transform fragmented systems into coordinated, family-centered solutions. It is designed to give schools, cities, counties, health plans, and community-based organizations the support they need to build integrated Systems of Care where families can access services without barriers—what we call the “No Wrong Door” approach.
Purpose
The TA Center helps leaders and organizations move beyond programs and pilot projects toward long-term, sustainable system change. By combining training, coaching, data tools, and community voice, we give partners the skills and strategies to:
- Align health, education, and social service systems.
- Build equity-centered practices and funding models.
- Ensure families get connected to help quickly and consistently.
What It Offers
Tier 1: Knowledge Hub
- Online learning through webinars, trainings, and podcasts.
- Toolkits, curated resources, and policy/practice briefs.
- Easy access for communities with limited capacity or resources.
Tier 2: Communities of Learning & Action Labs
- Regional spaces where cross-sector partners (schools, CBOs, health plans, government agencies) come together.
- Shared problem-solving on barriers like funding silos, data sharing, and equity gaps.
- Opportunities for parents and youth to co-lead conversations alongside system leaders.
Tier 3: Deep Transformation Partnerships
- Hands-on technical assistance for districts, counties, or health plans.
- Support with governance structures, workforce development, and sustainable funding strategies.
- Coaching and on-site facilitation to embed equity-centered practices and build long-term capacity
Our Systems-Change Goals
CIS works with partners to expand professional learning, strengthen cross-sector coordination, and help families reach support through clearer referral pathways.
Systems of Care and No Wrong Door
Redesigning How Families Access Support
Too often, families face complicated, disconnected systems. They might go to a school, a clinic, or a community program—only to be told they are in the wrong place or need to start over somewhere else. This creates delays, stress, and lost opportunities for children and caregivers.
At Collective Impact Solutions (CIS), we believe every door should be the right door. That’s what we mean by No Wrong Door: wherever a family reaches out—whether at a school, a county office, a community-based organization, or a health plan—they are welcomed, supported, and connected to the full set of resources they need.
Impact of No Wrong Door Systems
The No Wrong Door approach helps partners connect families with support across education, health, and community systems. Shared referral pathways, warm handoffs, and follow-up can reduce the need for families to repeat their stories and restart the process.
System of Care - Backbone
System of Care - Backbone
A System of Care connects schools, health providers, and community partners so families can reach support without starting over.
Its backbone is shared referral protocols, coordinated information, aligned resources, and ongoing improvement.
Bridges to Care is a community-based model in development. CIS plans to use what it learns there to strengthen technical assistance with partners.
School Systems Change
We partner with districts to integrate academic, social-emotional, and health supports into one coordinated framework.
Our work includes Multi-Tiered Systems of Support (MTSS), Positive Behavioral Interventions and Supports (PBIS), leadership coaching, and implementation planning. We help partners align school supports, strengthen referral pathways, and build practices they can sustain.
CalAIM Integration
As a state-approved DHCS PATH TA Vendor, CIS helps health plans, counties, and schools integrate Medi-Cal reforms into community systems of care.
Our Services Include:
- Aligning CalAIM Enhanced Care Management (ECM), Community Supports (CS), Community Health Workers (CHW), and CYBHI reforms with local systems.
- Training staff on sustainable claiming and blended funding models
- Designing equity-centered workflows and shared data protocols.
Our Partners
What Our Partners Learn
Building Strong, Trusting Relationships
At Collective Impact Solutions (CIS), we build strong, trusting relationships with diverse stakeholders, bridging differences to help communities advance equity. Our work brings people together to create systems that better serve disadvantaged populations and promote lasting social change. By fostering collaboration across sectors and with community, we help transform local systems to be more responsive, inclusive, and effective.
Partners who work with CIS learn how to:
- Build systems of care that transform service delivery.
- Develop strategies that impact individuals’ outcomes, improving their overall success.
- Create equitable, inclusive environments that support long-term systemic change.